These Terms & Conditions ("Terms") govern access to the website dutustudio.digital and the design services provided by BOGDAN IONUT DUTU, trading as DutuStudio ("we", "us", "our"). By using the Site or commissioning our services you agree to these Terms.
1. Provider
BOGDAN IONUT DUTU
Email: contact@dutustudio.digital
Phone: +49 1551 1475130
2. Services
We provide UI/UX design, web design, mobile app design, branding, icon design and design system services. The exact scope, deliverables, timeline and price of each engagement are agreed in a separate written quotation, statement of work or invoice ("Order").
3. Orders and Contract Formation
An Order becomes binding once you confirm acceptance of our quotation in writing (including by email) and pay the agreed deposit (if any). We reserve the right to refuse any Order at our discretion.
4. Prices and Payment
- Prices are quoted in EUR and, unless otherwise stated, are exclusive of any applicable VAT.
- For larger projects we may require a deposit (typically 50%) before commencement, with the balance due on delivery.
- Invoices are payable within 14 days of issue. Overdue amounts may incur statutory interest under EU Directive 2011/7/EU on combating late payment.
5. Consumer Right of Withdrawal (EU/UK)
If you are a consumer (not acting in the course of a business) ordering our services online or by distance communication, you have the right to withdraw from the contract within 14 days without giving any reason, in accordance with Directive 2011/83/EU on consumer rights and the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. See our Refund & Cancellation Policy for details and exceptions (notably for services already begun with your express prior consent and acknowledgement that the right will be lost upon full performance).
6. Intellectual Property
Upon full payment of the agreed fee, we assign to you the rights to use the final approved deliverables for the purpose set out in the Order. We retain ownership of preliminary concepts, working files, methodologies and our pre-existing tools, and the right to display the work in our portfolio unless explicitly agreed otherwise.
7. Client Responsibilities
You agree to provide accurate briefs, timely feedback and any required content (text, images, brand assets) and warrant that any materials you provide do not infringe third-party rights.
8. Liability
To the maximum extent permitted by law, our aggregate liability under any Order is limited to the fees paid for that Order. We are not liable for indirect, incidental or consequential damages. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under EU or UK law.
9. Force Majeure
We are not liable for delays or failure to perform due to events beyond our reasonable control.
10. Governing Law and Disputes
These Terms are governed by the laws of the country of our registered place of business, without prejudice to the mandatory consumer protection rights of consumers domiciled in the EU or UK. EU consumers may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
11. Changes
We may update these Terms; the version applicable to your Order is the one in force at the time of acceptance.